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Important information on your holiday in the Hotel Astrid

Facts worth knowing about your holiday booking

Hotel information

CHECK IN: possible from 2 pm, if arriving earlier, we have to charge an additional price
CHECK OUT: please check out before 10 am


Please inform us if you intend to arrive later than 8 pm.


Deposits:

For a confirmed reservation, we require a deposit for the sum of € 150 per person (made without fees to the receiver – within a 21-day period after the booking).

 

The reservation will not be finalised until the deposit has been paid into our account and you have got a confirmation from us.


Account Details

Raiffeisenbank Saalbach
IBAN: AT21 3505 2000 0002 2566
BIC: RVSAAT2S052 (SWIFT)
Reason for payment: Name and booking period


Cancellation:

If a booking is cancelled, the deposit will be kept as a cancellation fee. Payment methods: Preferred payment in cash, payment also possible with EC cashpoint card (D, NL, A) Visa or Mastercard.

 

We kindly ask you to understand that payment for short stays and packages can only be paid in cash.


Late arrival – early departure:

The room charges will remain as the original booking, also when you arrive later, or depart earlier.


Cancellation:
Cancellations are only valid in writing. From 3 months up until 14 days before the arrival, a charge for 3 days will be charged. From 14 days before arrival, 70% of the total price will be charged.


Should only one person arrive in a double room booked for two people, the full room rate will be charged. The same regulations apply to the apartments.

 

The Austrian Hotel Contract Terms & Conditions are applicable. PDF

 

Court of Jurisdiction Saalfelden.

 

We recommend the Europäische Reiseversicherung.