Important information for your holiday at Hotel Astrid
Helpful facts for your holiday booking
Before booking a holiday at Hotel Astrid in Saalbach Hinterglemm, we recommend going over this important information pertaining your stay. Find all check-in and check-out times as well as other booking and cancellation details at a glance. We gladly accept your non-binding enquiry!
CHECK IN: possible from 2 pm – we have to bill of surcharge in case of earlier CHECK-IN
CHECK OUT: please check out before 10 am
Please inform us if you intend to arrive later than 8 pm.
For a confirmed reservation, we ask for a down payment of € 150 per person (exempt from charges for the receiver – within 21 days after the booking).
The reservation will not be finalised until the down payment has been transferred into our account and you have received a confirmation from us.
IBAN: AT21 3505 2000 0002 2566
BIC: RVSAAT2S052 (SWIFT)
Reason for payment: Name & booking period
We keep your down payment as cancellation fee in case of cancellation. Payment methods: preferably in cash, but you can also pay by EC ATM card (DE, NL, AT), Visa or Mastercard.
We kindly ask you to understand that short stays and package deals can only be paid in cash.
Late arrival – early departure:
The room prices are billed from the day originally booked, even if you happen to arrive later or depart earlier.
Cancellations are only valid in writing. From three months up until 14 days before the arrival, we charge three days. From 14 days before arrival, we charge 70% of the total price.
Should only one person arrive in a double room booked for two people, the full room rate will be charged. The same regulation applies to apartments.
The Austrian Hotel Contract Terms & Conditions are applicable. PDF
Place of Jurisdiction Saalfelden.
We recommend the Europäische Reiseversicherung: www.europaeische.at.